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API to check platform availability
as discussed under 00270208 first idea is to monitor availability of Acoustic sendouts via API- we want to check if supplied by us sendouts are being proceeded and launched on your side, it is more about overall status of your platform not just on...
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Future consideration
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New tools into programs
Add the possibility to write directly into a relational table. Add an exchange event to send a contact to another channel Calculate metrics from database or even from relational tables (it could be outside programs.... but can be provechous to inc...
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Enhance API Response
The API response coming back from the AddContactToContactList could be better designed when submitting several contacts/lists in the same request. See attachment for details and examples.
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MB Push Notification Delivery
Hello Team, Currently, MB Push Notification Delivered details are not available in the Acoustic. Please take this as an enhancement & let us know time period required to develop this. Thanks, Soniya
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In development
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Confirm mapping for reoccuring imports
It would be useful to be able to confirm the filed mappings for reoccuring imports in the UI. There are cases where a reoccurring import is in production for a long period of time and it would be useful to be able to check.
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Past Programs in Contact Insights
When looking at Contact Insights, it shows if a customer is in a current program. But it does not list if they were previously in programs and which programs if they are not currently active in a program. This would be helpful to see if someone ha...
1
Future consideration
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Ability to schedule Validate Data task
Sometimes the validate data task needs to be run after hours due to workload on system. It would be nice to have a feature where you can do a one time schedule of this task so that we do not require an employee to log in after hours to trigger thi...
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Export Social Audience Metrics
When viewing Social Audience Campaigns, I want to be able to take the data in there to use outside of Campaign for further analysis and cost break down. We seem to have all the data sitting within the tool as per the screenshots but there's no way...
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Flash SMS
Hi Team, I would like to add one enhancement request on the SMS channel, can we do a flash meessage in Acoustic Campaign. Currently, this feature is not available in Acoustic but can you please confirm is that can be available or not?
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Future consideration
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Mailing Report Should Show Mailing Start Date/Time and Mailing End Date/Time
We throttled some mailings recently, and the mailings took anywhere from 2 to 4 days to send out. However, the reporting shows the date/time the mailing completed. This is confusing. It should show both the start date/time of the send as well as t...
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Future consideration