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[My Acoustic] Please implement the IP restriction
*This is the idea regarding to "My Acoustic", not Campaign. We would like to you to implement the IP restriction function on "My Acoustic". As same as the Acoustic Campaign, we want to be able to access only from authorized IPs. The reason i...
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Support Emails need clarity
I noticed that the new ‘update on your case’ emails can be a little confusing when its showing that I, the requester, made an addition to my case. I have attached a screenshot as to what it looks like. As you can see, it's not clear that I'm the o...
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Monthly Export of a Social Audience
Today, it is possible to schedule an export of a social audience daily, weekly, and immediately, but it would be great if we could also schedule it monthly. (See attached screenshot)
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delighted.com support for survey connector
Now that delighted.com is part of Qualtrics and acoustic already supports Qualtrics through the survey connector, Please could support also be added for delighted.com
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API Update all related records
Currently the API to update contacts only updates one record, even if the sync field matches more than one record. The Acoustic database allows duplicates records, but the API will only update one of those records (the oldest one, based on what th...
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Likely to implement
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Include Publish to Social Audiences in WCA Programs
today all marketing automation platforms has almost the same functionality: send email/sms or push. However IBM has a huge social platform (Social Audiences) that could be used to expand wca potencial when allowing customer to publish events/ads i...
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Likely to implement
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An Action to import data as part of the program flow
It would be great if an action can be added to the program building environment, which allows you to schedule an import job to run (via sFTP) and import into the database. After the import it would then follow the natural flow of the program, e.g....
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Likely to implement
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Please display the List-Unsubscribe header as Option.
I understand that the List Unsubscribe function is mandatory.but , some users may want to hide them. Because I manage opt-out with another CRM tool, I do not want to opt-out at WCA. However, since it think difficult to eliminate this function from...
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Future consideration
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Program to call ExternalAPI
We need to call an external API from a Program that would help to integrate our IWCA to any third party system.
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Likely to implement
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Notes Section
For client created reports, it would be helpful to have a notes section where we can note changes we made to the report and why. Sometimes history is beneficial.
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Future consideration