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Restricted Sharing of Performance Insights Reports
We work with a number of different partners to send communications on their behalf. When the ability to share reports was added it shares every report that is marked as shared with everyone that has access, meaning that we can not use this feature...
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Future consideration
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Ability to pull list of email addresses with mail blocks through UI
A customer is having some issues with mail blocks for their onboarding emails. They would like to have the ability to pull a list of email addresses that have mail blocks for campaigns over a specific time frame through the platform rather than su...
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Revenue Insights
It's important to measure the performance of each marketing activities. Revenue Insights was an interesting feature which was sunset, but there isn't a report to help measure how significant was the strategies developed on WCA and other solutions ...
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Future consideration
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Make an unified report center
Currently is not possible to make reports of a multichannel program, for example. Also, the reports for SMS are external and for push are completelly dettached from everything else. The ability to view reports at campaign-level is missing
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Custom layouts for scheduled reports
It would be very helpful to be able to customise headers and footers for scheduled reports. It works when downloading a report as an PDF but not when scheduling them.
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In development
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Reports - Trend Reports > Tracking: Add ’Subject Line’ Column
This seems to be one of the best, thorough reports to export. It would be helpful to include the subject lines so that the report provides all of the high-level key elements while reviewing the overall performance of mailings sent.
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Future consideration
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Reports - Comparison Reports > Performance: Add date sent + number of contacts next to mailings
These metrics are critical when thoroughly reviewing the overall performance of mailings sent.
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Future consideration
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Alerts Reporting
Currently the only way to know if an alert is firing is by opening a ticket with the support and requesting numbers.
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Will not implement
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Regarding Performance Insights
It would be great if you can improve the efficiency of performance insights for larger databases. We have opened in different browsers and all browsers got crashed. Due to high memory consuming, the page got crashed.
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Will not implement
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Creation of Forms Separate from a Landing pages and Confirmation pages / View all Form submissions
I'd like to be able to have a centralized form but then be able to embed it to unique pages that collect hidden fields. For example, there is one form that collects all 'more information' requests but depending on the page it's on it will collect ...
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Future consideration